Collaboration Toolkit
This toolkit supports your team in creating alignment across departments by clarifying roles, streamlining workflows, and fostering a unified approach.
By starting with a well-defined framework, your team can quickly identify areas for improvement and respond to organizational needs with clarity and confidence.
Collaboration Toolkit
This toolkit provides the following downloadable resources:
Service Partnership Agreement: Clearly define expectations and responsibilities, which promotes a shared understanding for all stakeholders.
Consultation and Escalation Agreement: Available in both narrative and Excel formats, this tool streamlines issue resolution, defines best practices in service delivery, and ensures that every challenge has a clear pathway to resolution.
Responsibility Matrix: Clarify roles and accountability across teams, which reduces confusion and the potential for scope creep.
Processing Timelines: Establish benchmarks to ensure timely service delivery, creating a structure that teams can reference to maintain accountability and efficiency.
These resources provide a foundation that can be adapted for your school’s unique interdepartmental dynamics and service-level agreements.
Expert coaching services
With the purchase of the Collaboration Toolkit, you also receive up to two hours of one-on-one coaching with managing partner Jennifer Vaden, an accomplished higher education leader with over a decade of hands-on experience implementing one-stop student centers.
This toolkit supports your team in creating alignment across departments by clarifying roles, streamlining workflows, and fostering a unified approach.
By starting with a well-defined framework, your team can quickly identify areas for improvement and respond to organizational needs with clarity and confidence.
Collaboration Toolkit
This toolkit provides the following downloadable resources:
Service Partnership Agreement: Clearly define expectations and responsibilities, which promotes a shared understanding for all stakeholders.
Consultation and Escalation Agreement: Available in both narrative and Excel formats, this tool streamlines issue resolution, defines best practices in service delivery, and ensures that every challenge has a clear pathway to resolution.
Responsibility Matrix: Clarify roles and accountability across teams, which reduces confusion and the potential for scope creep.
Processing Timelines: Establish benchmarks to ensure timely service delivery, creating a structure that teams can reference to maintain accountability and efficiency.
These resources provide a foundation that can be adapted for your school’s unique interdepartmental dynamics and service-level agreements.
Expert coaching services
With the purchase of the Collaboration Toolkit, you also receive up to two hours of one-on-one coaching with managing partner Jennifer Vaden, an accomplished higher education leader with over a decade of hands-on experience implementing one-stop student centers.
This toolkit supports your team in creating alignment across departments by clarifying roles, streamlining workflows, and fostering a unified approach.
By starting with a well-defined framework, your team can quickly identify areas for improvement and respond to organizational needs with clarity and confidence.
Collaboration Toolkit
This toolkit provides the following downloadable resources:
Service Partnership Agreement: Clearly define expectations and responsibilities, which promotes a shared understanding for all stakeholders.
Consultation and Escalation Agreement: Available in both narrative and Excel formats, this tool streamlines issue resolution, defines best practices in service delivery, and ensures that every challenge has a clear pathway to resolution.
Responsibility Matrix: Clarify roles and accountability across teams, which reduces confusion and the potential for scope creep.
Processing Timelines: Establish benchmarks to ensure timely service delivery, creating a structure that teams can reference to maintain accountability and efficiency.
These resources provide a foundation that can be adapted for your school’s unique interdepartmental dynamics and service-level agreements.
Expert coaching services
With the purchase of the Collaboration Toolkit, you also receive up to two hours of one-on-one coaching with managing partner Jennifer Vaden, an accomplished higher education leader with over a decade of hands-on experience implementing one-stop student centers.